mirrorball® support

Service contracts are available for mirrorball to ensure optimum performance and minimum downtime, we are committed to fast response times and expert system care.

TTPlatinum customers receive fully comprehensive cover with a single cost covering all service requirements – complete peace of mind for this precision instrument.

available support packages


TTPremium TTPlatinum
Initial response time
* during standard working hours
8 hours 4 hours
* standard working days
3 days
* from receipt of PO
2 days
* from issue identification
Annual preventative maintenance visit

Unlimited telephone & email assistance

Unlimited remote access support

Unlimited remote access support

Remote application support

Spares & replacement parts 15% discount

Labour & call out charge 15% discount

½ day WebEx session – discuss performance optimisation with an expert

>> Request or renew your service contract